Strategic Management of Material ESG Issues

To understand internal and external viewpoints on material issues that can impact CDL’s long-term value creation, a second materiality review was conducted on our ESG issues to take into account stakeholders’ expectation and the fast changing business and sustainability landscape.

Stakeholder-Driven Materiality

In February 2016, we conducted a materiality review to validate and update CDL’s material ESG issues, which were originally identified through a rigorous materiality assessment completed in November 2014. Through an online survey administered by an independent consultant, seven stakeholder groups were asked to rank a list of 22 ESG issues, and provide feedback on any additional issues which they deemed as important to our business.

The high response rate of 75% reflected the willingness of our stakeholders to engage with CDL on sustainability matters, and underscores the relevance of these issues to our long-term business success.

In addition, we took the initiative to assess our material ESG issues against the UN’s 2030 Agenda for Sustainable Development by aligning them with nine relevant SDGs.

Defining and Prioritising
Our Material Issues

Following the methodology of AA1000’s materiality process, the list of 22 ESG issues were mapped onto a matrix reflecting the importance to external (x-axis) and internal (y-axis) stakeholders. We further identified the top 10 most critical ESG issues based on the 10 highest aggregated score given by our internal and external stakeholders.

The process has helped us focus our sustainability strategy and reporting scope on the most material issues that are of the highest concern to our business and stakeholders.

In view of emerging regulatory developments and global trends, such as the impending rise of Singapore’s water prices and the growing momentum towards a circular economy, we have also included water conservation, effluent and waste management, as well as responsible material use as issues of increasing importance.

In tandem with our new CDL Future Value 2030 sustainability blueprint which contains clear ESG goals and targets, the top 10 material ESG issues have been reviewed and endorsed by our Board of Directors in February 2017.

Top 10 Material Issues  
1

Legal Compliance

2

Anti-fraud and Anti-corruption

3

Product Quality and Responsibility





4

Employee Health and Safety

5

Customer/Public Health and Safety

6

Economic Contribution to Society





7

Supplier Health and Safety

8

Customer and Tenant Engagement


9

Energy Efficiency




10

Environmental Impact Assessment and Mitigation


CDL’s Stakeholders

We define our stakeholders as groups whom our business has a significant impact on, and those with a vested interest in our operations. By assessing the significance and impact of their interest on CDL’s business, we have identified seven key stakeholder groups.

Stakeholder Groups Impact and Significance
Our Employees Our employees are part of our human capital and their health and safety, competencies and welfare are fundamental to CDL’s operational effectiveness. We aim to develop their potential to drive innovation, productivity and organisational excellence.
Our Customers Our aim is to create inspiring spaces and deliver quality homes in line with the rising expectations and lifestyle aspirations of tenants and homebuyers. CDL seeks to deliver sustainable solutions and exceptional service levels to benefit our customers.
Our Builders and Suppliers CDL works closely with partners in our value chain to ensure that construction activities are carried out in line with industry safety standards and sustainable building methods.
Our Investors We strive to maximise shareholder returns, maintain good corporate governance, and improve levels of transparency through financial and sustainability reporting and timely communication.
The Government and Regulators Beyond compliance, we partner with key government agencies to jointly elevate industry standards for green building, sustainability practices, as well as health and safety standards.
The Media As news and information outlets are one of the main sources of information for our stakeholders and the public, we aim to engage the media in promoting sustainability and the green building agenda to drive green consumerism.
Our Community Our developments shape public spaces and impact the interaction between people and their broader environment. CDL seeks to create green spaces that promote social integration, and invests in projects that support environmental conservation and community development.