Health And Safety

In addition to workplace safety, we place great emphasis on the health and well-being of our employees, customers and suppliers. Ergonomics, stress, and anxiety significantly impact work quality, employee satisfaction and retention, which ultimately affect organisational performance.

In line with our corporate environmental, health and safety (EHS) Policy, key performance indicators (KPIs) were identified with targets established and reviewed annually to monitor our EHS performance. This is to ensure that we achieve a consistently high EHS standard across the organisation. More details on our EHS Policy can be found here.

As early as 2003, we received the Occupational Health and Safety Assessment System (OHSAS) 18001 certification for the successful implementation of the management system at all our property developments. In 2016, we implemented an EHS Management System that covers 100% of our key operations in Singapore and we achieved the OHSAS 18001 certification in March 2017.

Safety at Construction Sites

All our builders are required to have an accredited safety and health management system. This is a pre-requisite in the tenderer shortlisting process. We actively engage our builders and consultants on health and safety matters through risk reviews and their EHS performances are monitored through our CDL 5-Star EHS Assessment System.

We recognise that skilled labour shortage will continue to pose a challenge as we uphold workplace safety and health standards through our management system. Through a combination of rewards and penalties, we hope to heighten awareness and minimise safety breaches at all our construction sites.

In 2016, CDL brought together 24 of our key builders and consultants to sign the ‘Pledge Towards Vision Zero Through Safe Design–Safe Practices–Safe Culture’, in support of the Construction Industry Workplace Safety and Health (WSH) Actions Plans. This followed two similar rounds of pledge signing initiated by CDL in 2010 and 2014. More information on CDL’s advocacy of health and safety along our value chain can be found here.

As a result of various safety initiatives and engagement programmes with our builders and their workers, we have maintained zero fatalities and occupational diseases at CDL’s construction sites in 2016.

Year Fatalities Occupational Diseases
2016 Zero Zero
2015 Zero Zero
2014 Zero Zero


The Accident Frequency Rate (AFR)1 and Workplace Injury Rate (WIR)2 at CDL’s construction sites also remained way below the construction industry average.

1 AFR refers to the number of workplace accidents per million manhours worked. Figures used are accident-based. For details, please refer to
2 WIR refers to the number of fatal and non-fatal workplace injuries per 100,000 persons employed. Figures used are victim-based. For details, please refer to


There were 10 reportable work-related accidents sustained by male workers at our construction sites in 2016. Our builders received four fines for workplace safety and health related non-compliance. Even though the accidents and non-compliance are a result of lapses in our builders’ site practices, CDL is fully committed to working with them to continually improve safety and health conditions at the construction sites.

More details on CDL’s engagement programmes with builders to uphold health and safety standards at our construction sites can be found here.

Safety at Managed Properties

Facilities management and maintenance are vital in delivering efficient, reliable and prompt services expected by our commercial tenants and retail customers, as well as ensuring the operational efficiency of our commercial assets which contribute to our bottom line. We therefore place great emphasis in influencing our contractors to uphold a safe and healthy work environment for workers in our managed buildings.

For the year in review, there were no fatalities, incidents of injury or occupational diseases involving the workers of our key contractors3 at CDL managed properties.

3 Key contractors in our managed buildings provide cleaning, security services and mechanical and engineering support.


Safety at Corporate Office

In 2016, there were zero fatalities and occupational diseases involving our employees in our corporate office. However, there were six reportable injuries with loss of work-days. One of which was a non-work related injury. In addition, there was one injury notified without loss of work day.

Due to the relatively small workforce in our corporate office, the safety statistics may seem much higher than the industry average of Real Estate activities reported by the local WSH Institute4. By proactively tracking and taking accountability of reportable incidents, it helps to create awareness on the importance of a safe and healthy workplace to prevent future occurrences.

16.5% of the employees at our corporate office are involved in workplace health and safety committees. Initiatives and activities planned by these committees are part of a continual process to protect and promote the health, safety, and well-being of all employees, and hence the sustainability of our workplace.

4 Based on 2016 statistics provided by WSH Institute. For more information, please visit


Healthier Workplace

To promote healthy living, active lifestyle and emotional well-being amongst CDL’s employees, our HR department and employee-led Workplace Health Programme Committee organised an array of activities in 2016.

Health-related Programmes
1. Free annual basic health screenings for all employees during work hours
2. Discounted health screening programmes for the family members of our employees
3. Bi-monthly healthy snacks to promote better consumption habits
4. Regular lunch time talks on joint pain management, cancer fighting diets, hypertension prevention and personal grooming
5. Fitness classes including yoga, pilates, stair-climbing, dragon boating, bowling, table tennis, jogging and futsal


Assistance for Emotional
CDL’s Employee Assistance Programme (EAP) provides support for issues concerning work, family matters, and interpersonal relationships. Employees can be assured of confidentiality when they call the EAP hotline manned by a third-party psychologist.


Over the past three years, the average number of medical leave taken per employee per year have maintained at approximately four days.

In 2016, we have started to review the Accident Severity Rate (ASR)5 of our employees at corporate office to evaluate the number of work days lost as a result of accidents.

Going forward, we have established KPIs to measure health and safety across our corporate office and core operations in Singapore, including project developments and property and facilities management. Specific health and safety goals and targets have been incorporated under our new CDL Future Value 2030 blueprint here.


5 ASR refers to the number of man days lost to workplace accidents per million manhours worked. Figures used are accident-based. For details, please refer to