As a developer and manager of spaces in which people live and work in, it is our utmost responsibility to ensure the safety and well-being of our homebuyers, tenants, shoppers, and even the community in the vicinity of our buildings.

Understanding that building defects are mostly latent in nature, CDL works closely with our architects, professional consultants and builders during the construction and design phase to identify risks and assess the severity of environmental, health and safety impacts. We ensure that we not only comply with the Workplace Safety and Health (Design for Safety) Regulations and Universal Design Guidelines, but also mitigate safety risks in our design and construction process to prevent latent defects. This is in line with our commitment to promote easy-to-build and safe design and construction practices as stated in our Project Management Environmental, Health and Safety (EHS) Policy, established since 2003.

In 2018, there was no incident of non-compliance with health and safety voluntary codes and standards such as OHSAS 18001 at CDL’s developments or managed properties.

Safe Design and Construction

We emphasise the structural stability of our buildings, fire and emergency safety compliance, as well as the integrity of building materials. Qualified professionals such as resident engineers and technical supervisory staff are engaged to monitor the construction process to ensure our developments are built in accordance with building regulations and codes. Our builders are expected to meet CDL’s high standards of quality, safety and sustainability.

As part of CDL’s EHS Management System, we have put in place a process to ensure all health and safety hazards at various parts of a development’s lifecycle are assessed and adequately managed, with actions identified and implemented to safeguard onsite workers and members of the public from potential risks during the life-cycle of a development.

Product Safety and Customer Well-being

As a responsible facility manager, CDL actively identifies the significant hazards and manages the risks in all CDL-managed commercial buildings. To ensure the safety and security of our commercial tenants and the public, every building is under the care of an Operation Manager who oversees its daily operations with a team of full-time service providers, and a range of safety and security measures.

On top of day-to-day cleaning services, as well as the maintenance of good sanitation and indoor air quality, CDL also takes care of the health and well-being of our tenants and their employees through a series of health-related activities and programmes jointly organised with the Health Promotion Board (HPB).

Measures Coverage and Features
Security and Loss Prevention
  • CCTV monitors
  • 24-hour security guards
  • Emergency Response Plan– review and improve continually
Emergency Response Plan (ERP)
  • Covers building-related emergencies such as flu epidemic outbreaks, fires, and major electricity outages
  • Flood drills and management response plan (since 2012)
  • Fire drills – two mandatory every year
  • Table-top exercises – two annually
  • Flood drills
  • Terrorist threats response plan
Lifts and Escalators – Preventative Maintenance Regime
  • Compliance with latest mandatory safety standards and stringent codes of practices
  • Engages only licensed contractors to perform the maintenance and inspections
  • Incident reporting process
  • Rectification procedures – e.g. equipment is taken out of service until problems are
    addressed and deemed safe for use again

Better Places for People

In 2017, in support of the World Green Building Council’s (WorldGBC) advocacy that green buildings are Better Places for People, CDL partnered the Singapore Green Building Council and BCA to hold an inaugural tenant-focused event to promote the awareness of healthier workplaces through greener offices.

The event engaged more than 100 commercial tenants, occupants and business associates from the public and private sectors. The talks, delivered by green building experts, revolved around enhancing workplace health and productivity through green building solutions and featured topics such as enhancing indoor air quality, improving lighting and instilling recycling practices.