Social Inclusion Through Universal Design

In line with our commitment to put users’ needs as a priority in the spaces we build, CDL instituted a company-wide Universal Design Policy since 2011. Endorsed by CDL’s top management, the policy exceeds the mandatory requirements specified in the Code of Barrier-Free Accessibility by BCA to create an inclusive built environment in Singapore that caters to the varied needs of the public. The policy also contributes to Goal 11 under the UN SDGs, which sets out to provide safe, accessible and green public spaces to every member of society.

In 2018, City Square Mall was the first and only mall to be conferred the BCA-MSF Universal Design (UD) Mark for Family-Friendly Business. This award recognises businesses that incorporate user-friendly infrastructure and family-friendly amenities in their facilities, such as the child-friendly sanitary fixtures and nursing rooms in the mall. City Square Mall was also one of the first malls to provide inclusive playgrounds. The outdoor play area at Level 1 was revamped to include a wheelchair-accessible merry-go-round for the enjoyment of children of different physical abilities.